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Tackling Difficult Conversations as a Trainer

Difficult conversations are an inevitable part of training, but with the right skills, they can become opportunities for growth and stronger connections. Tackling Difficult Conversations as a Trainer will equip you with practical strategies to navigate conflict confidently—whether with students, colleagues, or team members. By understanding different conflict approaches, communication techniques, and de-escalation strategies, you'll be able to maintain a positive and productive learning environment.
Duration
Lessons
Resources

2 Hours

6 Lessons

3 Downloadable Resources

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What you are going to learn

A few more words about this course

Handling conflict effectively isn’t just about resolving disagreements—it’s about fostering collaboration and creating a supportive training space. This course will help you develop structured approaches to conflict resolution, improve your feedback delivery, and refine your communication skills. By the end, you’ll be ready to manage challenges with confidence and turn difficult conversations into constructive learning moments.

You will learn:

  • Different approaches to handling conflict and when to use them 
  • Techniques to address disagreements and create positive solutions
  • How to develop a plan using strategies to resolve conflicts systematically and efficiently
  • How to turn conflict into an opportunity for groeth and improved communication in your training sessions
  • How you can use your communication skills to enhance presenting skills